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Roz Ross's Avatar

Roz Ross

Joined Feb 08, 2023

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Last activity Feb 24, 2023

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Latest activity by Roz Ross

Roz Ross commented,

CommentGlobal security and user access

when you transfer ownership to another member does the billing admin automatically change on the system to the New person ? 

View comment · Posted Feb 24, 2023 · Roz Ross

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Roz Ross commented,

CommentTicket customization

I created multiple forms and was able enable the submit a request option on the help centre 

However the drop down of the type of form doesnt match with the form names I set up

I set up 

1) General query 

2) Account Enquiry 

3) Safer Gambling 

4) DSAR request 

5) Complaints 

 

But the customer view is presented with General query for 1- 3 and the others are right 

When you select the form the drop secondary drop downs and conditions seems to be correct.

Am I missing something here ? 

 

 

thanks so much 

View comment · Posted Feb 08, 2023 · Roz Ross

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