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Oanh Chau's Avatar

Oanh Chau

Joined Mar 13, 2023

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Last activity Nov 14, 2023

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ACTIVITY OVERVIEW

Latest activity by Oanh Chau

Oanh Chau commented,

CommentTicket customization

Hi,

May I custom statuses for a specific group?

View comment · Posted Sep 08, 2023 · Oanh Chau

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Oanh Chau commented,

CommentTicket basics

Hi Zendesk,

if I want below inbound emails become public, what should I do?

"If the author is an end user and is NOT the requester or a CC on the ticket, the comment will be private."

 

View comment · Posted Aug 25, 2023 · Oanh Chau

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Oanh Chau commented,

Community comment Feedback - Ticketing system (Support)

Hi Zendesk,

+1 on this. Any update? It has been almost 2 years since this topic started, but there is no solution yet? :(

View comment · Posted Apr 05, 2023 · Oanh Chau

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Oanh Chau commented,

CommentBuilding reports

Hi,

I would like to make report as the following format, could you please show me how to do this?

View comment · Posted Mar 13, 2023 · Oanh Chau

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