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Marsy Franco (admin)

Joined Feb 21, 2023

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Last activity Nov 02, 2023

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ACTIVITY OVERVIEW

Latest activity by Marsy Franco (admin)

Marsy Franco (admin) commented,

Community comment Feedback - Ticketing system (Support)

Hello Toby, can you share the API calls we can make to possibly accomplish this

View comment · Posted Nov 02, 2023 · Marsy Franco (admin)

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Marsy Franco (admin) commented,

CommentHow to solve unexpected issues with reports

I have seen this issue occur when you are viewing a dashboard in edit mode or you have made changes and have not published the updated changes.  Try publishing the changes to the dashboard and access the published dashboard from the dashboard library and you should be able to drill in.

View comment · Edited Aug 16, 2023 · Marsy Franco (admin)

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Marsy Franco (admin) commented,

CommentHow to customize the theme of the help center

Hello, is there someone that can help me.  I am trying to hide the attachments/upload ticket field box on one forms page and having trouble coding for this.  I was able to add a document event listener to hide the description field box, but cannot get it to work for the attachments field id.

Here is the code I am using for the description field box:
document.addEventListener("DOMContentLoaded", function () {
    
    function hideDescriptionField(){
    var descriptionWarpper = document.querySelector('.form-field.request_description');
   var descriptionField = document.querySelector('#request_description');
    descriptionField.innerHTML = 'PostSurvey';
    descriptionWarpper.style.display= "none";
}
  }
  hideDescriptionField();
});

View comment · Posted Apr 04, 2023 · Marsy Franco (admin)

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