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Lorenzo

Joined Jul 24, 2023

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Last activity Jul 25, 2023

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Lorenzo commented,

Community comment Developer - Zendesk APIs

Thank you Tipene for the response - I had a look at the article, though as I understand it the system automatically populates the meta description with the first 140 characters of the article (hence there is no option to have a meta description of a different character length and/or with different content than the beginning of the article)?
Also, to check: is the system creating a meta title which corresponds to the title of the article? (it would appear so based on a couple of the screenshots in the article, although this is not clearly defined)
Is there a way to submit suggestions for feature improvements like this? 
The Zendesk Guide features and ease of use are pretty great, well done to the team for it, albeit for limitations like this which would make it even more powerful and would remove the need to move to a more fully-fledge website builder for advanced brand visibility and features.

View comment · Posted Jul 25, 2023 · Lorenzo

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Lorenzo commented,

CommentUsing help center search

Any plan to add the option to edit the meta title and meta content of individual articles in the Zendesk Guide/Help Center?

View comment · Posted Jul 24, 2023 · Lorenzo

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Lorenzo commented,

Community comment Developer - Zendesk APIs

Is there any plan to add the ability to add/edit the meta title and description? (this seems quite important for SEO)

View comment · Posted Jul 24, 2023 · Lorenzo

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