Alexander M

Total activity

6
Last activity

January 29, 2023 13:02
Member since

January 21, 2023 08:13
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1
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2

Activity overview

Latest activity by Alexander M

Alexander M commented, January 29, 2023 13:02
Voting for this feature too. Extremely unfriendly for users to have one endless conversation in chat without possibility to start a new conversation. Strange though that Zendesk team has implemente...
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- Alexander M
- Created January 29, 2023 13:02
- 2 votes
Alexander M commented, January 26, 2023 11:30
Dane Looks like this option does not work with Messaging. I tried to set up this trigger but it still does not show up when no agent is online.
- View comment
- Alexander M
- Created January 26, 2023 11:30
- 1 vote
Alexander M commented, January 21, 2023 08:13
I have a question how to set up a flow builder to trigger a message when all agents are offline? There is an option to include Business Hours condition, which is fine. But there can be a situation ...
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- Alexander M
- Created January 21, 2023 08:13
- 1 vote

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