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Judson Tunnell
Joined Jun 04, 2023
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Last activity Jun 04, 2023
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Latest activity by Judson Tunnell
Judson Tunnell commented,
CommentTicket customization
In a trigger for a webhook is there a way to get the previous value as well as the current value for a custom field in the JSON? For example I can get:
{{ticket.ticket_field_1234567890}}
Is there a way to reference the previous value, something like:
{{ticket.ticket_field_14691270536589.oldvalue}}
I want to get the delta between two numbers, the old value and the new value
I have searched the documentation and have not found anything yet
Thank you,
Judosn B. Tunnell
Crowdbitz Inc.
View comment · Posted Jun 04, 2023 · Judson Tunnell
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