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Noovle SpA Team

Joined Oct 08, 2024

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Last activity Oct 08, 2024

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Latest activity by Noovle SpA Team

Noovle SpA Team commented,

CommentTicket automation and collaboration

Hello, for security settings of our customer, i don't want to send any comment and ATTACHMENT in follower notification.

I have already modified the template of  follewer notification removing the placeholder “ticket_comments….” but the light agents has received the attachments!!!

How can block?

 

Thank you

View comment · Posted Oct 08, 2024 · Noovle SpA Team

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