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Yosef Cohen
Joined Jan 25, 2023
·
Last activity Nov 24, 2024
At ZenAppsFactory, we pride ourselves on simplifying the complex. We specialize in crafting bespoke Zendesk applications that are not only highly reliable but also incredibly user-friendly. Drawing on our extensive experience in the support industry, we have a deep understanding of the challenges faced by support engineers daily.
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Latest activity by Yosef Cohen
Yosef Cohen commented,
Thanks Greg,
What you posted was how to incorporate GA on the marketplace while I was referring to implementing GA on an app that we're building
what eventually helped me was this:
https://stackoverflow.com/questions/74494818/google-analytics-not-working-for-web-site-embeded-in-iframe
View comment · Posted Nov 24, 2024 · Yosef Cohen
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Yosef Cohen created a post,
Heya,
I'm trying to figure out how to properly set Google Analytics inside our built apps so we can track our client's behavior. We'd like to track normal things like unique visitors, engagement, etc
So far no success with GAnalytics.
Is it because the apps are served in an iFrame? Is there a workaround? What's the Website stream I should set?
Posted Nov 16, 2024 · Yosef Cohen
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Yosef Cohen commented,
Hey everyone! 👋
If you’ve ever wanted to get Zendesk mentions sent straight to Slack, we’ve just launched an app that does exactly that! No more missed comments or slow responses—everything goes right into your Slack channel.
Check it out on the marketplace if you’re interested: ZenMention 😊
Let me know if you have any feedback!

View comment · Edited Oct 21, 2024 · Yosef Cohen
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Yosef Cohen commented,
Hey everyone! 👋
If you’ve ever wanted to get Zendesk mentions sent straight to Slack, we’ve just launched an app that does exactly that! No more missed comments or slow responses—everything goes right into your Slack channel.
Check it out on the marketplace if you’re interested: ZenMention 😊
Let me know if you have any feedback!

View comment · Edited Oct 21, 2024 · Yosef Cohen
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Yosef Cohen commented,
Heya,
So it looks like the reason for the issue was that my npm/node version was outdated. Once updated, it got back to life.
Thanks,
View comment · Posted Jul 06, 2023 · Yosef Cohen
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Yosef Cohen commented,
View comment · Posted Jul 01, 2023 · Yosef Cohen
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Yosef Cohen commented,
I now see there was an incident that seems related.
The error still show and I'm unable to develop my app
View comment · Posted Jul 01, 2023 · Yosef Cohen
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Yosef Cohen created a post,
I don't think anything changed on my end and in the past 24h, I'm getting "TypeError: client.on is not a function". It seems "client" returns "false" after initialization ("ZAFClient.init();")
I see the same error even if I start from scratch in a fresh folder: (from ZD quick start guide)
"npx @zendesk/zcli apps:new"
I tried all major browsers with the same results.
Is there a known issue? I don't see anything on the status page
Edited Jun 29, 2023 · Yosef Cohen
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Yosef Cohen commented,
Hi guys,
The ZenViews app enables you to have access to all of your views
Super simple, easy to use, and FREE
It enables you to quickly find your view by its name/assigned group/both and we hope it would be 100% sufficient for most companies who are struggling with navigating between the different views like ourselves.
I shared a similar message on what is the main thread on this topic.
Yosef, ZenAppsFactory
View comment · Posted May 03, 2023 · Yosef Cohen
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Yosef Cohen commented,
I understand what you're saying Jordan Moore,
This (free) version is only meant to solve Zendesk 12 views limitation. It enables you to quickly find your view by its name/assigned group/both and we hope it would be 100% sufficient for most companies who are struggling with navigating between the different views like ourselves.
Hope this helps
Yosef, ZenAppsFactory
View comment · Posted Apr 19, 2023 · Yosef Cohen
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