Jose Ceppi
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Last activity
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Activity overview
Latest activity by Jose Ceppi-
Jose Ceppi commented,
Hello Dan Cooper Did not work either for me, ill try doing different things and try to get it. Regardless I thank you very much for your comment. Regards,
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Jose Ceppi commented,
Hello everyone! I tried Dan Cooper's work around, but it did not work for me. I tried switching to developer mode and gave me the following error: Using "pack extension": Pack extension error A...
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Jose Ceppi commented,
Hi, "Due date refers to 12pm in your accounts timezone." Is that 12 noon or 12 midnight? Thanks
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Jose Ceppi commented,
Hello! if there is no one online to receive a call, does the button disappear or display that there is no one available?
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Jose Ceppi created a post,
Triggers based on agent, or department, status
AnsweredWe have 3 departments (English, French & Spanish) that depend where our clients land. All of our agents speak both English and Spanish, but only some speak all three. We have triggers that fire dep...