Akash Nambiar

1. Bots and automation
2. Custom bots and bot building documentation
3. About the bot builder

Amie Brennan : Do you know by any chance what bot they are using at Dan Murphy's? https://www.danmurphys.com.au/dm/home

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• Akash Nambiar
• Created July 28, 2023 11:51
• 0 votes

1. Messaging
2. ...
3. Zendesk messaging
4. Creating an out of office response for messaging

Cheeny Aban:Re: https://support.zendesk.com/hc/en-us/articles/4408842866074/comments/4479119436186 You mentioned that if a customer talks to the bot, it will create a ticket. I'm not sure if it wor...

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• Akash Nambiar
• Edited May 18, 2023 11:11
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Answer bot support for date and number type custom field

Hi Lisa, In our scenario, we request a combination of Date of Birth and other fields to authenticate our customers. We have been using the text field to accept date, but since this is a text field,...

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• Akash Nambiar
• Edited May 09, 2023 09:52
• 2 votes