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Brigid Sinram

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Latest activity by Brigid Sinram
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    Brigid Sinram commented,

    1. Agent guide
    2. Additional ticket channels
    3. Receiving incoming calls

    Is there a way to answer & end calls using our headset? Is there a remote/headset alternative to clicking on Accept in the call console, on the screen each time?  We use Jabra 65.  Thank you! 

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