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Jan Kadam's Avatar

Jan Kadam

Joined Feb 28, 2023

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Last activity Mar 03, 2023

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Latest activity by Jan Kadam

Jan Kadam commented,

CommentSetting up Zendesk Guide

Hi all!

I am facing the same roadblock as Peter Lumley. I tried playing around with the end user authentication settings, but there's no option for users to just be logged in through our website. 

If the help center is accessed through our website, there's no reason for users to have to sign in to Zendesk as well.

I tried checking the box for external authentication, but my account doesn't allow me to do so. Is this something that is covered only in a higher subscription model? Would appreciate some help on this subject. 

Thank you!

View comment · Posted Feb 28, 2023 · Jan Kadam

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