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Crystal Bishop

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Latest activity by Crystal Bishop
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    Crystal Bishop commented,

    At this point, this request is 7 years old. Seven years old. Many many customer comments have said that this would be a very valuable addition to ZenDesk for their ease of use and productivity. If ...

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    Crystal Bishop commented,

    We have a number of custom metrics written in MAQL. Will those metrics be usable in Explore? If not, are there any conversion tools for those metrics or do we have to re-learn formula writing for E...

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    Crystal Bishop commented,

    +1 I also have to tell agents to ignore the home page and only use the views...  The home page dashboard would be a nice place to do the following: 1) Post specific widget reports you want the agen...