Anderson

I can't see this dataset even though I'm on the Enterprise plan, why is that?

Hi folks,

Nice that you implemented this and all, but...

1- Why have all my custom roles enabled these new options by default? They should be disabled with the ability to be turned on, as we don't want everyone to have this permission.

2- Why can't I disable those options in any of my custom roles? I untick the options, Save, and then they are still enabled... This is a serious bug as it is giving permission even to Delete my Brands and Organizations to all my agents

Sections being affected:

I'm trying to use Liquid Markup, and even though my message has less than 20k characters, it still says it goes over the 65k limit.

Is there a way to have Liquid Markup without Rich Text to avoid this?

Can a review on this HTML code generation from Zendesk be reviewed at some point? Because having it 3x+ the actual word count with just HTML formatting for nothing more than text and paragraphs looks a bit excessive

Can CSAT be sent to CLOSED tickets?

I don't have this "more" button at the end of my Views list, only a "Manage Views". I need to be able to see more than 12 views without going into Edit mode, just see the ticket lists

https://support.zendesk.com/hc/en-us/articles/4408888828570/comments/4408889598874