Ani
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Total activity20
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Last activity
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Activity overview
Latest activity by Ani-
Ani commented,
Hi Elizabeth Brown and Philip Addison, While you are waiting for Zendesk team to respond, I can share my experience here. For me, the code only worked when I archived the old articles. "Unpublishi...
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Ani commented,
Hi, Honestly, I wasn't expecting a response. Thank you so much for replying to my post! Let me elaborate the task here. We are looking to send an automated email to our messaging customers ONLY wh...
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Ani created a post,
Zendesk API - Automations
Hi, I am trying to find a way to create an automation which will run 10/20 mins after a ticket is created. Has anyone done this in the community? or can help with some ideas around this? Would lov...
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Ani commented,
Hi Greg Katechis, Please take a look at my code as well. I have copy-pasted part of it here. Reading thru the comments, I have added it within the ready function. I don't see any jquery code above ...
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Ani commented,
Ryan McGrew Hi, I need to implement the same redirect solution to our zendesk instance and I'd rather not use the code indicated in this article unless there's no other choice. I see you have poste...
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Ani commented,
Thank you Greg!
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Ani created a post,
How to display french callouts in helpcenter?
Hi, We are using a zenplates theme for our helpcenter. I am able to add a class="note" on the source code so that our EN pages are displaying the title "note" and the styling also comes through fin...
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Ani commented,
Is there a way to check in the Zendesk ticket if the attachments were scanned?
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Ani commented,
Hi, I am trying to publish this french article (see screenshot). It shows as 'published' but I am unable to view it as a non-logged in user. As you can see the setting is visible to everyone and I ...