Donald Fontanilla
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Same issue here wherein we have customers globally that are not tech savvy. Some are used to downloading attachments normally (not links). I think Alex has a point in where there should be "options...
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Hi Christian, Sorry might have posted under the wrong category. Yes it is for Zendesk ticket attachments. This is my first time in posting a comment as I did not have access to do so before. I've...
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Hi, I'd like to recommend if we can have attachments that customer can directly access the attachment without having to log into Zendesk. For example, when they receive outlook notification in reg...