Bell Chen

1. Community
2. Explore Q&A
3. Agent last login report

Hi Team When i create a new query, i am unable to find the dataset Ticket Events. Please guide to creaet the explore report for agent last sign on, thanks.

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• Bell Chen
• Created September 04, 2020 05:35
• 0 votes

1. Support
2. ...
3. Email
4. Using the allowlist and blocklist to control access to Zendesk Support

Hi How about below? What will restrict? whitelist: aa@gmail.com blacklist: gmail.com

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• Bell Chen
• Created July 27, 2018 03:57
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Proactive Tickets app

Hi Team,   We now need to use the pro-active ticket function. But when we use , we find the group & assignee list is not the latest.   Our aim is actually to record solution and assistance that we ...

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• Bell Chen
• Created October 21, 2016 08:51
• 1 vote