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Sergio Ramos Rojas
Joined Nov 13, 2024
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Last activity Nov 13, 2024
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Latest activity by Sergio Ramos Rojas
Sergio Ramos Rojas commented,
CommentTicket editor, assignee, and requestor
Hello Zendesk team, will this trigger block macro assignment? I have macros that assign to different groups. I only want to block agents from assigning to other agents via de assignee drop down list.
View comment · Posted Nov 13, 2024 · Sergio Ramos Rojas
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Sergio Ramos Rojas commented,
CommentTicket basics
How do I prevent agents assigning tickets manually to other agents?
View comment · Posted Nov 13, 2024 · Sergio Ramos Rojas
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