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Sergio Ramos Rojas's Avatar

Sergio Ramos Rojas

Joined Nov 13, 2024

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Last activity Nov 13, 2024

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Latest activity by Sergio Ramos Rojas

Sergio Ramos Rojas commented,

CommentTicket editor, assignee, and requestor

Hello Zendesk team, will this trigger block macro assignment?  I have macros that assign to different groups. I only want to block agents from assigning to other agents via de assignee drop down list.

View comment · Posted Nov 13, 2024 · Sergio Ramos Rojas

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Sergio Ramos Rojas commented,

CommentTicket basics

How do I prevent agents assigning tickets manually to other agents? 

View comment · Posted Nov 13, 2024 · Sergio Ramos Rojas

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