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Crlll Brown
Joined Jul 30, 2024
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Last activity Feb 24, 2025
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Latest activity by Crlll Brown
Crlll Brown commented,
Community comment Feedback - Ticketing system (Support)
Hi Zendesk Team,
Agreed! This would be super helpful! The side conversations are amazing for coordinating with other teams over “Teams” and storing all the information on the ticket, but we require specific templates to be used to work with those teams. Using Macros in this space would allow us to populate the template while starting the conversation.
Best,
Crlll
View comment · Posted Oct 24, 2024 · Crlll Brown
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