Daniel

Total activity

8
Last activity

May 10, 2023 21:24
Member since

March 07, 2023 22:22
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4

Activity overview

Latest activity by Daniel

Daniel commented, May 10, 2023 21:24
Hello! I was wondering if anyone could provide me with information on how to proactively affect the search results given a specific type of input. Context: Looking at the "Searches with no resul...
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- Daniel
- Created May 10, 2023 21:24
- 1 vote
Daniel created a post, March 09, 2023 19:06
Formatting the Messaging Transcript Email That is Sent After Messaging Session Timeout
1. Community
2. Feedback - Chat and Messaging (Chat)
Using the Messaging widget, after the Messaging session times out (10 minutes with no activity) the requester is sent an email with a transcript of the conversation they had with support. This ema...
- Daniel
- Edited March 09, 2023 19:09
- 2 followers
- 0 comments
- 0 votes
Daniel commented, March 08, 2023 00:20
Are we able to utilize this condition to specify a modified format for Messaging-transcript-email ticket updates?
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- Daniel
- Created March 08, 2023 00:20
- 0 votes
Daniel commented, March 07, 2023 22:22
Is there a template for the chat transcript email?
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- Daniel
- Created March 07, 2023 22:22
- 0 votes

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