Sylvain
- Total activity 28
- Last activity
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Activity overview
Latest activity by Sylvain-
Sylvain commented,
Hello, I also want to change the text of the delimiter but when I go to Channel > Email > Email's delimiter and I replace the current placeholder {{txt.email.delimiter}} by another one, for instan...
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Sylvain commented,
We definitely need also a Captcha and can't believe that after one year this had been announced as being in Zendesk roadmap, this is still not available. This is really boring to be attacked by bot...
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Sylvain commented,
Hi all, Does someone has tips to customize Copenhagen home page like a table? We want to provide support for lot of different products (18 products split in 4 or 5 product ranges). The idea would ...
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Sylvain commented,
Hi, Do voicemails are obligatory created as new ticket with status "open" or is it possible to get them marked as "New"? Actually I would like that voicemails create tickets marked as new and visib...
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Sylvain commented,
@ Rudolph, I don't know if it could help you waiting for an improvement. I noticed from my side that when I create a DC with Markdown inside (and rich content enable in ticket setings), when the ma...
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Sylvain commented,
Hi, I fully agree with Andre. Rich text in dynamic content would be really usefull for multilanguage support.
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Sylvain commented,
Thank you very much Andrew for this workaround!! I just tested it and it works perfectly for me. Not even need to add a new option and remove it afterward.