Sylvain
- Total activity 25
- Last activity
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Activity overview
Latest activity by Sylvain-
Sylvain commented,
Hi all, Does someone has tips to customize Copenhagen home page like a table? We want to provide support for lot of different products (18 products split in 4 or 5 product ranges). The idea would ...
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Sylvain commented,
Hi, Do voicemails are obligatory created as new ticket with status "open" or is it possible to get them marked as "New"? Actually I would like that voicemails create tickets marked as new and visib...
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Sylvain commented,
+1 for Andrea, It would be very usefull to know the date customer rated and commented satisfaction survey directly where the comment and rate are displayed. I think it is not something really compl...
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Sylvain commented,
@ Rudolph, I don't know if it could help you waiting for an improvement. I noticed from my side that when I create a DC with Markdown inside (and rich content enable in ticket setings), when the ma...
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Sylvain commented,
Hi, I fully agree with Andre. Rich text in dynamic content would be really usefull for multilanguage support.
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Sylvain commented,
Thank you very much Andrew for this workaround!! I just tested it and it works perfectly for me. Not even need to add a new option and remove it afterward.