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webmaster groupgia
Joined Feb 13, 2023
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Last activity Feb 13, 2023
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Latest activity by webmaster groupgia
webmaster groupgia commented,
CommentSetting up Zendesk Chat
Hello good morning,
I am trying to send all the information to the chat but it does not work, I access the intranet from another computer and the history appears empty starting a new conversation
The code is the following:
window.zESettings = {
webWidget: {
authenticate: {
chat: {
jwtFn: function(callback) {
fetch(localStorage["ChatToken"]).then(function(res) {
res.text().then(function(jwt) {
callback(jwt);
});
});
}
}
}
}
};
And the code on the server is the following:
$payload = [
'name' => $nombrecliente ,
'email' => $email,
'external_id' => $ID,
'iat' => time(),
'nbf' => 1357000000
];
$key = '**';
/**
* IMPORTANT:
* You must specify supported algorithms for your application. See
* https://tools.ietf.org/html/draft-ietf-jose-json-web-algorithms-40
* for a list of spec-compliant algorithms.
*/
$jwt = JWT::encode($payload, $key, 'HS256');
This should make our client see his chat history when accessing the intranet, is that correct?
View comment · Posted Feb 13, 2023 · webmaster groupgia
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