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Glenn Bickford
Joined Feb 21, 2023
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Last activity Feb 21, 2023
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Latest activity by Glenn Bickford
Glenn Bickford commented,
Community comment Q&A - Chat, messaging, and widgets
So we found the best way to do this was to keep using the user related API's here..
So on each sign-up we create a user in Zendesk.
https://developer.zendesk.com/api-reference/ticketing/introduction/
and then use the authentication API for messenger to generate a token on login.
https://developer.zendesk.com/api-reference/widget-messaging/web/authentication/
Zendesk then ties the incoming chat with this user based on the external id.
View comment · Posted Feb 21, 2023 · Glenn Bickford
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