Anna Kokott
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Latest activity by Anna Kokott-
Anna Kokott commented,
Thanks for your quick reply, Ramin. So just to double check: If the agent proactively texts the customer, but the customer never answers and still converts, this conversion would still be attribute...
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Anna Kokott commented,
Hey Aimee, this documentation is super helpful! I have 1 question for clarification that I couldn't find an answer for yet: What exactly is considered an "agent interaction" that the conversion is ...