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Eric Rizzo's Avatar

Eric Rizzo

Joined Jan 30, 2025

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Last activity Jan 30, 2025

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Latest activity by Eric Rizzo

Eric Rizzo commented,

Community comment Feedback - Admin Center

It's extremely disappointing that Zendesk made the decision to remove this basic functionality and gate it behind the AI package in the first place. While I appreciate that it will be corrected, it's decisions like this that erode my trust in Zendesk being a viable platform for my team long term.

View comment · Posted Jan 30, 2025 · Eric Rizzo

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