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Rupert Aranda
Joined Oct 21, 2024
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Last activity Oct 21, 2024
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Latest activity by Rupert Aranda
Rupert Aranda commented,
CommentUsing legacy AI agent functionality
Hello, I am trying to enable authentication with our messenger chat. I am passing the jwt to `webWidget.authenticate.chat`, however Zendesk is still not recognizing the authorized user. I am using the `metadata` to check the status and external ID, but these come back as false and null. Any suggestions?
View comment · Posted Oct 21, 2024 · Rupert Aranda
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