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Joseph Wang

Joined Mar 31, 2023

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Last activity Mar 31, 2023

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Joseph Wang commented,

Community comment Feedback - Chat and Messaging (Chat)

Please let us know when the create "New Conversation" is available to Chat Bot. Since the customer conversation in a chat is already stored in the ZenDesk ticketing system and while in a Live Chat, they would like to start a new conversation with a "New conversation" button or have a button to end a conversation with "End conversation" if a Live chat agent is away for a long time.

View comment · Posted Mar 31, 2023 · Joseph Wang

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