Jason
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Activity overview
Latest activity by Jason-
Jason commented,
Hi Team, We have been utilising Ticket Sharing for some time but have recently set up Service Level Agreements in our Zendesk. We have noticed that any ticket that is shared with our Zendesk doesn'...
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Jason commented,
Ah that was a very easy one, thank you Chris!
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Jason commented,
Hi Team, When a user is in multiple organisations, is there a way when viewing their open tickets they can select 'All' rather than having to select each individual organisation? Thanks Jason
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Jason commented,
Hi, In the KPI report, is it possible to show the % that a stat may be up or down? i.e. I am using this report to show the CSAT this week v. last week. It would be great to show underneath the red...