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Nate
Joined Apr 20, 2023
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Last activity Jan 14, 2024
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Latest activity by Nate
Nate commented,
Is there a way to merge the tickets from phone calls to the imported users if the phone number matches? I see this works for emails but I am having trouble getting this to work for phone numbers.. is there a formatting issue potentially (e.g., +1 (###) ###-#### vs ###-###-####)?
View comment · Posted Jan 14, 2024 · Nate
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Nate commented,
Brett Bowser were you able to find the add-on that Jeffrey mentioned on 6/22? This is a crucial feature that I would like to implement and it would be helpful to know what the third-party add on is so we can use this in the meantime.
View comment · Posted Jul 18, 2023 · Nate
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