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Nate

Joined Apr 20, 2023

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Last activity Jan 14, 2024

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Latest activity by Nate

Nate commented,

CommentTeam members and groups

Is there a way to merge the tickets from phone calls to the imported users if the phone number matches? I see this works for emails but I am having trouble getting this to work for phone numbers.. is there a formatting issue potentially (e.g., +1 (###) ###-#### vs ###-###-####)? 

View comment · Posted Jan 14, 2024 · Nate

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Nate commented,

Community comment Feedback - Chat and Messaging (Chat)

Brett Bowser were you able to find the add-on that Jeffrey mentioned on 6/22? This is a crucial feature that I would like to implement and it would be helpful to know what the third-party add on is so we can use this in the meantime. 

View comment · Posted Jul 18, 2023 · Nate

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