Chris Stock
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Total activity253
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Last activity
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Activity overview
Latest activity by Chris Stock-
Chris Stock commented,
Hi Joseph Cobbinah, it works fine for us in development mode. The error suggests that maybe it's trying to load it as a relative url, rather than an absolute url. Check your code and make sure that...
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Chris Stock commented,
If you are a Zendesk Chat customer you can make the chat option available via the 'Widget' options in Zendesk Support. Go to Admin > Channels > Widget, and then toggle the 'Chat' option. If you wan...
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Chris Stock commented,
Hi fellownarrator I'm struggling to envisage what your report will look like. Number of tickets will be your metric, but what will your attribute(s) be?
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Chris Stock commented,
Hi Brett, we have the web widget enabled on an Angular 8 site. We put the widget <script> in the head of the main index.html file.
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Chris Stock commented,
Hi Anton, try replacing 'enduser' with 'end_user' - that's how the role appears in the console.
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Chris Stock commented,
Hi Sheila Lucas, I don't think it's possible to call the zESettings, multiple times like you can with helpCenter:setSuggestions. Setting the suggestions based on the url and having a single filter ...
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Chris Stock commented,
I'm not sure that I understand your query fully, but I believe you'll need to select the 'Ticket requester' attribute in order to see the name of the person who requested the chat. You can then use...
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Chris Stock commented,
Hi Bill Cicchetti, you're almost there. The final piece of the puzzle is to create a custom segment that uses the values recorded by your custom dimension. You'll see an 'Add Segment' box at the to...
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Chris Stock commented,
Hi Venkat, You should have access to the stylesheet for the theme. You can put global css in here and it will be applied across your Guide. This article takes you through the process of customising...
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Chris Stock commented,
Hi Lucila Olhasso, you can swap out the first condition, Status-Is-New, for Ticket-Is-Created. Then, if you've only got one keyword then you can include that step in the 'ALL' conditions too. Your ...