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Hector Jimenez's Avatar

Hector Jimenez

Joined Nov 28, 2023

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Last activity Nov 14, 2024

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ACTIVITY OVERVIEW

Latest activity by Hector Jimenez

Hector Jimenez commented,

CommentTicket management

Hi Dekbi  any update on this? CC'd customers in my companies tickets are also being logged as internal comments and it's causing serious issues within our communications to a group of customers in a ticket.

View comment · Posted Aug 06, 2024 · Hector Jimenez

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Hector Jimenez commented,

Community comment Discussion - Tips and best practices from the community

Hi, is this still relevant/functional today? I see that the video that was attached to this post was removed. I'm looking to add a notification banner to inform my customers of any outages.

View comment · Posted Nov 28, 2023 · Hector Jimenez

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