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DJ Hartel
Joined May 02, 2024
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Last activity Aug 09, 2024
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Latest activity by DJ Hartel
DJ Hartel commented,
CommentTicket automation and collaboration
Is there any plan to have generative AI work differently depending upon channel? I've noticed that in Live Chat when generative AI adds in the “Dear (replacement variable)” as the first line. That is desirable for email, but other channels it feels clumsy.
View comment · Posted Aug 09, 2024 · DJ Hartel
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