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Yvan Lin

Joined Dec 06, 2023

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Last activity Jan 29, 2025

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ACTIVITY OVERVIEW

Latest activity by Yvan Lin

Yvan Lin created a post,

Post Developer - Zendesk APIs

I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I've been told to use Conversations API or Messaging API but I can't find references for neither. 

Posted Jan 29, 2025 · Yvan Lin

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Yvan Lin commented,

CommentLive chat agent guide

After we transitioned to messaging, I can no longer call shortcuts that contain options. Is this normal behavior?

View comment · Posted Mar 20, 2024 · Yvan Lin

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Yvan Lin commented,

Community comment Feedback - Help Center (Guide)

Hey Katarzyna Karpinska,

Wanted to check if these new features for the article editor have been implemented.

View comment · Posted Dec 06, 2023 · Yvan Lin

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