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Eli Janney
Joined Mar 24, 2023
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Last activity Jul 27, 2023
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Latest activity by Eli Janney
Eli Janney commented,
CommentSetting up Agent Workspace
As others have mentioned, we do not desire the automatic upgrade as we are an email-only support team and the agent workspace workflow is a direct downgrade from what we're currently using.
I can't believe Zendesk is so adamant about refusing to listen to their customers on such a terrible UI change.
View comment · Posted Jul 10, 2023 · Eli Janney
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