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AppuSamy

Joined Mar 29, 2023

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Last activity Apr 25, 2024

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ACTIVITY OVERVIEW

Latest activity by AppuSamy

AppuSamy commented,

Community comment Developer - Zendesk APIs

Hello Greg

 

Is there any Updates on this?

 

Thanks,
AppuSamy

View comment · Posted Apr 25, 2024 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

When contacted support through Chat, these are the responses.

Basically we need to provide the registration certificate for the respective business in "Proof of Business".

Added screenshots for better understanding.

View comment · Edited Dec 26, 2023 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

Greg Katechis

Any updates on revoking token problem?

View comment · Posted Dec 26, 2023 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

Any updates on this Greg Katechis?

 

View comment · Posted Sep 21, 2023 · AppuSamy

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AppuSamy created a post,

Post Developer - Zendesk APIs

If I am creating a Global OAuth Client on behalf of myself not an organisation, then I don't have any proof of business because there is no business. What can I do for proof of business in this case?

And also if I am from an organisation what is need to be given in proof of business?

Posted Jun 21, 2023 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

Hello Greg Katechis

I have tagged you like 2 1/2 weeks before, but you didn't even try to reply the message. We need this solution ASAP. By the way all of those who are using your APIs need this solution. Its not like they do it another way, please make this as priority and work on this to resolve the issue.

Let an issue persisting for this much time is not good. Its not like no one knows about this, we know and mentioned to you about this. I am expecting a positive response from you.

View comment · Posted Jun 09, 2023 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

Is there any updates on this Greg Katechis?

View comment · Posted May 22, 2023 · AppuSamy

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AppuSamy created a post,

Post Q&A - Tickets and email

Let's take an example like example@zen.com as a user. He has been added to a domain as testing.zendesk.com.

 

Then if the user can be added to a another domain testinghelp.zendesk.com that is managed by a completely different user.

What I am trying to say is can a single user be available on different domains? I am not talking about organisations. This is a completely different domain that is handled by different user and has no connection to each other.

Edited May 02, 2023 · AppuSamy

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AppuSamy commented,

Community comment Developer - Zendesk APIs

Hi Greg Katechis,

Please resolve this issue as soon as possible. Because for implementation in our code I need to get the scope : read for every authorization, so that I can get the Token ID by calling OAuth Token API and revoke the Token. If current.json is working properly its a big relief and we can get only the specific scopes necessary for making requests.

 

Looking for your Reply.

Thanks.

Appu Samy.

View comment · Posted Mar 30, 2023 · AppuSamy

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AppuSamy created a post,

Post Developer - Zendesk APIs

When revoking an Access Token using the ID of the Token, it gets revoked with no problem.

DELETE /api/v2/oauth/tokens/{oauth_token_id}

But when revoking it with current.json endpoint, the response we get is 204 but the token is not revoked. We have full write and read access with that token. But I don't know why it not get revoked.

DELETE /api/v2/oauth/tokens/current.json

Looking for your reply. Thanks.

Posted Mar 29, 2023 · AppuSamy

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