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Lucas Lehnsdal's Avatar

Lucas Lehnsdal

Joined Mar 19, 2024

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Last activity Jan 22, 2025

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Latest activity by Lucas Lehnsdal

Lucas Lehnsdal commented,

CommentTicket management

Hi,

It would be nice if you could choose if a ticets opens as a standard on the Public reply field or the Internal reply field. We have User Groups that mainly uses Internal Notes and not Public Reply's, so a feature that enables a User Group to always show the Internal Note field as a standard, would have great value.

View comment · Posted Sep 16, 2024 · Lucas Lehnsdal

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