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Stuart McLaughlin
Joined Oct 17, 2023
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Last activity Oct 25, 2024
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Latest activity by Stuart McLaughlin
Stuart McLaughlin commented,
Noelle Cheng Where do you have this code inserted? With Copenhagen v3 I was able to add the following code at the bottom of the script.js
folder. After Copenhagen updated to v4 this no longer works.
})();
$('.form-field.string.optional.request_subject').hide();// Hide subject
$('.form-field.string.required.request_subject').hide(); // Hide subject
$('.form-field.request_description').hide(); // Hide description
$('.form-field label:contains("Attachments")').hide(); // Hide label for Attachments
$('#request_subject').val('Internal Request'); // Autofill subject
$('#request_description').val('Please see details below.'); // Autofill description
$('#upload-dropzone').hide(); // Hide upload box for Attachments
View comment · Posted Aug 20, 2024 · Stuart McLaughlin
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Stuart McLaughlin commented,
Amie Brennan I used this method in Copenhagen Theme version 3 and it works perfectly. The same method does not seem to be working in version 4 can you please share any additional steps needed for v4 and where the changes need to be made.
View comment · Posted Aug 19, 2024 · Stuart McLaughlin
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Stuart McLaughlin commented,
Darenne I have created a custom metric to ensure the data only meets the specific attributes but I still have tickets that show “0” when I drill in, and do not meet the criteria of the metric being measured.
View comment · Posted Aug 15, 2024 · Stuart McLaughlin
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Stuart McLaughlin commented,
Brett Connor mathieu.lepoutre Did you find a way to do this?
I am looking for a way to proactively monitor the stability of the Jira app connection. I have been advised by Zendesk Support to submit feature request.
View comment · Posted Mar 25, 2024 · Stuart McLaughlin
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