Ola Thoresen commented,
Once "we" have settled on what the from-address will be, I would love to have another feature - the ability to see that address without sending myself an email. That way we can enter the...
Ola Thoresen commented,
@Graeme: The wording of that paragraph is a bit confusing. The point is that if you set up a _trigger_ that will send a notification eg. to the assignee that a new message has arrived in a side con...
Ola Thoresen commented,
Hi, and thanks for the explanation. Yes, it's the domain-part that is of concern. But it is also important to ensure that replies are handled correctly. And I know there are clients out there that...
Ola Thoresen commented,
The actual implementation can of course be discussed. The main point is that the sender domain should be our domain, not zendesk.com. "Default email address" was just a simple way to not...
Ola Thoresen commented,
Side conversations looks great, and is a feature that I have been missing. However one thing that would help us a lot is if the From (and maybe the Reply-To) addres would use our domain name instea...