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Felipe Costa
Joined Mar 20, 2023
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Last activity Nov 08, 2023
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Latest activity by Felipe Costa
Felipe Costa commented,
I had same behavior in authentication and solve creating a new App Sdk and setting non admin credentials for those who were admins. In staging/test I use Environment variables from SDK_A and SDK_B for production.
This an odd behavior from Zendesk and it's not mapped in documentation ):
View comment · Posted Oct 11, 2023 · Felipe Costa
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Felipe Costa commented,
Nós da Theia tbm estamos desenvolvendo uma solução usando o zendesk. Atualmente tem um bug para iOS que faz com que a lista de comentários não renderize corretamente.
Estou usando o Zendesk classic SDK (implementação nativa + method channel)
View comment · Posted Oct 10, 2023 · Felipe Costa
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Felipe Costa commented,
Similar unsolved error here too:
Occurs when try to render comments page. I'm using Zendesk classic sdk v7.0.0
Crashed: com.apple.main-thread
0 SupportSDK 0x96a38 _swift_stdlib_malloc_size + 29096
1 SupportSDK 0x99e6c _swift_stdlib_malloc_size + 42460
2 UIKitCore 0x232d1c + 476
3 UIKitCore 0x232ae8 + 264
4 UIKitCore 0x4364 + 840
5 QuartzCore 0x9aa4 + 496
6 UIKitCore 0xc6078 + 292
7 UIKitCore 0x3a56c + 812
8 UIKitCore 0x3a23c + 416
9 UIKitCore 0x18fcf8 + 448
10 UIKitCore 0x164694 + 264
11 UIKitCore 0x162158 + 124
12 UIKitCore 0x527ad0 + 432
13 UIKitCore 0x521d48 + 284
14 UIKitCore 0x437438 + 232
15 UIKitCore 0x4a062c + 328
16 UIKitCore 0x51f108 + 244
17 UIKitCore 0x327d7c + 236
18 UIKitCore 0x327670 + 980
19 UIKitCore 0x32721c + 272
20 UIKitCore 0xd2d90 + 108
21 UIKitCore 0x2000b8 + 168
22 UIKitCore 0x37f1e4 + 140
23 UIKitCore 0x2a863c + 476
24 UIKitCore 0x2a8424 + 500
25 UIKitCore 0x2a8128 + 1092
26 UIKitCore 0x2a74b8 + 320
27 UIKitCore 0xca00b4 + 104
28 UIKitCore 0x2a6ea8 + 188
29 UIKitCore 0x282614 + 864
30 UIKitCore 0x3f55a0 + 1036
31 UIKitCore 0x283ee8 + 84
32 UIKitCore 0xde20c0 + 100
33 UIKitCore 0xde2200 + 288
34 UIKitCore 0xde2050 + 76
35 UIKitCore 0xde07d0 + 224
36 UIKitCore 0x8ebf3c + 656
37 UIKitCore 0x97fc78 _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 196
38 UIKitCore 0x12c57c + 784
39 UIKitCore 0x12b2b8 + 1124
40 UIKitCore 0x55f870 + 552
41 UIKitCore 0x1f1bfc + 208
42 UIKitCore 0x1f1a90 + 220
43 UIKitCore 0x1f18ec + 308
44 FrontBoardServices 0x3c40 + 392
45 FrontBoardServices 0x3a98 + 124
46 FrontBoardServices 0x6efc + 160
47 FrontBoardServices 0x6e24 + 312
48 libdispatch.dylib 0x64780 + 16
49 libdispatch.dylib 0x3c2d0 + 212
50 FrontBoardServices 0x10410 + 44
51 FrontBoardServices 0x1004c + 176
52 FrontBoardServices 0x12600 + 24
53 CoreFoundation 0xc90e8 + 24
54 CoreFoundation 0xd4d5c + 172
55 CoreFoundation 0x5ffc4 + 232
56 CoreFoundation 0x75138 + 784
57 CoreFoundation 0x79d20 CFRunLoopRunSpecific + 584
58 GraphicsServices 0x1998 GSEventRunModal + 160
59 UIKitCore 0x37180c + 868
60 UIKitCore 0x371484 UIApplicationMain + 312
61 Runner 0xa2b4 main + 6 (AppDelegate.swift:6)
62 ??? 0x1ec464344 (Missing)
View comment · Posted Oct 10, 2023 · Felipe Costa
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Felipe Costa commented,
Hello, SSO authentication works to customer's side?
We don't have our customer's zendesk password.
View comment · Posted Apr 13, 2023 · Felipe Costa
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Felipe Costa commented,
That is it! Thank you so much!
View comment · Posted Mar 20, 2023 · Felipe Costa
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Felipe Costa created a post,
I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level
Edited Mar 20, 2023 · Felipe Costa
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