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Felipe Costa

Joined Mar 20, 2023

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Last activity Nov 08, 2023

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ACTIVITY OVERVIEW

Latest activity by Felipe Costa

Felipe Costa commented,

Community comment Developer - Zendesk SDKs

I had same behavior in authentication and solve creating a new App Sdk and setting non admin credentials for those who were admins. In staging/test I use Environment variables from SDK_A and SDK_B for production.
This an odd behavior from Zendesk and it's not mapped in documentation ):

View comment · Posted Oct 11, 2023 · Felipe Costa

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Felipe Costa commented,

Community comment Developer - Zendesk SDKs

Nós da Theia tbm estamos desenvolvendo uma solução usando o zendesk. Atualmente tem um bug para iOS que faz com que a lista de comentários não renderize corretamente.
Estou usando o Zendesk classic SDK (implementação nativa + method channel)

View comment · Posted Oct 10, 2023 · Felipe Costa

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Felipe Costa commented,

Community comment Developer - Zendesk SDKs

Similar unsolved error here too:
Occurs when try to render comments page. I'm using Zendesk classic sdk v7.0.0

Crashed: com.apple.main-thread
0  SupportSDK                     0x96a38 _swift_stdlib_malloc_size + 29096
1  SupportSDK                     0x99e6c _swift_stdlib_malloc_size + 42460
2  UIKitCore                      0x232d1c + 476
3  UIKitCore                      0x232ae8 + 264
4  UIKitCore                      0x4364 + 840
5  QuartzCore                     0x9aa4 + 496
6  UIKitCore                      0xc6078 + 292
7  UIKitCore                      0x3a56c + 812
8  UIKitCore                      0x3a23c + 416
9  UIKitCore                      0x18fcf8 + 448
10 UIKitCore                      0x164694 + 264
11 UIKitCore                      0x162158 + 124
12 UIKitCore                      0x527ad0 + 432
13 UIKitCore                      0x521d48 + 284
14 UIKitCore                      0x437438 + 232
15 UIKitCore                      0x4a062c + 328
16 UIKitCore                      0x51f108 + 244
17 UIKitCore                      0x327d7c + 236
18 UIKitCore                      0x327670 + 980
19 UIKitCore                      0x32721c + 272
20 UIKitCore                      0xd2d90 + 108
21 UIKitCore                      0x2000b8 + 168
22 UIKitCore                      0x37f1e4 + 140
23 UIKitCore                      0x2a863c + 476
24 UIKitCore                      0x2a8424 + 500
25 UIKitCore                      0x2a8128 + 1092
26 UIKitCore                      0x2a74b8 + 320
27 UIKitCore                      0xca00b4 + 104
28 UIKitCore                      0x2a6ea8 + 188
29 UIKitCore                      0x282614 + 864
30 UIKitCore                      0x3f55a0 + 1036
31 UIKitCore                      0x283ee8 + 84
32 UIKitCore                      0xde20c0 + 100
33 UIKitCore                      0xde2200 + 288
34 UIKitCore                      0xde2050 + 76
35 UIKitCore                      0xde07d0 + 224
36 UIKitCore                      0x8ebf3c + 656
37 UIKitCore                      0x97fc78 _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 196
38 UIKitCore                      0x12c57c + 784
39 UIKitCore                      0x12b2b8 + 1124
40 UIKitCore                      0x55f870 + 552
41 UIKitCore                      0x1f1bfc + 208
42 UIKitCore                      0x1f1a90 + 220
43 UIKitCore                      0x1f18ec + 308
44 FrontBoardServices             0x3c40 + 392
45 FrontBoardServices             0x3a98 + 124
46 FrontBoardServices             0x6efc + 160
47 FrontBoardServices             0x6e24 + 312
48 libdispatch.dylib              0x64780 + 16
49 libdispatch.dylib              0x3c2d0 + 212
50 FrontBoardServices             0x10410 + 44
51 FrontBoardServices             0x1004c + 176
52 FrontBoardServices             0x12600 + 24
53 CoreFoundation                 0xc90e8 + 24
54 CoreFoundation                 0xd4d5c + 172
55 CoreFoundation                 0x5ffc4 + 232
56 CoreFoundation                 0x75138 + 784
57 CoreFoundation                 0x79d20 CFRunLoopRunSpecific + 584
58 GraphicsServices               0x1998 GSEventRunModal + 160
59 UIKitCore                      0x37180c + 868
60 UIKitCore                      0x371484 UIApplicationMain + 312
61 Runner                         0xa2b4 main + 6 (AppDelegate.swift:6)
62 ???                            0x1ec464344 (Missing)

View comment · Posted Oct 10, 2023 · Felipe Costa

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Felipe Costa commented,

CommentAPI and SDK

Hello, SSO authentication works to customer's side?
We don't have our customer's zendesk password.

View comment · Posted Apr 13, 2023 · Felipe Costa

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Felipe Costa commented,

Community comment Developer - Zendesk APIs

That is it! Thank you so much!

View comment · Posted Mar 20, 2023 · Felipe Costa

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Felipe Costa created a post,

Post Developer - Zendesk APIs

I created a custom view for my app and I would like to list customer's open tickets.
I found a documentation with that but it is allowed to Agent role (to see the list). Currently, I need at customer access level

Edited Mar 20, 2023 · Felipe Costa

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