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Kenya Roberts
Joined Apr 19, 2023
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Last activity Jun 07, 2023
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Latest activity by Kenya Roberts
Kenya Roberts commented,
I'm curious about this same thing! What exactly constitutes as a "missed call leg"?
View comment · Posted Jun 07, 2023 · Kenya Roberts
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Kenya Roberts commented,
How can I preview the help center with the community portion disabled to see how it all looks? I only want the Help Center, but not the community
View comment · Posted Apr 20, 2023 · Kenya Roberts
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Kenya Roberts commented,
Thank you. But what about the icon/headshot to the left of agent responses? Can we customize this?
View comment · Posted Apr 20, 2023 · Kenya Roberts
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Kenya Roberts commented,
Can you forward emails in Zendesk to an outside email inbox?
View comment · Posted Apr 19, 2023 · Kenya Roberts
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Kenya Roberts commented,
For the main color of the widget bubble, how can we make the inside chat bubble icon/words be white instead of black?
Also, how do you change the icon or headshot that appears to the left of the agents responses?
View comment · Edited Apr 19, 2023 · Kenya Roberts
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Kenya Roberts commented,
Why are you not able to add other fields that are not name or email? Also, why is required to collect name and/or email in the messaging widget?
View comment · Posted Apr 19, 2023 · Kenya Roberts
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