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Josh Gamiere

Joined Mar 27, 2023

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Last activity Mar 27, 2023

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Latest activity by Josh Gamiere

Josh Gamiere commented,

CommentWorkflow best practices and recipes

Is there any way that a light agent role user could have access to the approve/reject buttons in the Agent Support view? Or any way to 'trigger' the process without assigning them a full agent role? 

View comment · Posted Mar 27, 2023 · Josh Gamiere

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Josh Gamiere commented,

CommentWorkflow best practices and recipes

Thank you for this. Where/what is the actual approval step within the recipe? I created an approve and reject agent field in the form but the light agent role cannot update it.

View comment · Posted Mar 27, 2023 · Josh Gamiere

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