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Josh Gamiere
Joined Mar 27, 2023
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Last activity Mar 27, 2023
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Latest activity by Josh Gamiere
Josh Gamiere commented,
CommentWorkflow best practices and recipes
Is there any way that a light agent role user could have access to the approve/reject buttons in the Agent Support view? Or any way to 'trigger' the process without assigning them a full agent role?
View comment · Posted Mar 27, 2023 · Josh Gamiere
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Josh Gamiere commented,
CommentWorkflow best practices and recipes
Thank you for this. Where/what is the actual approval step within the recipe? I created an approve and reject agent field in the form but the light agent role cannot update it.
View comment · Posted Mar 27, 2023 · Josh Gamiere
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