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Yeoh Erik

Joined Mar 28, 2023

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Last activity Apr 12, 2023

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Latest activity by Yeoh Erik

Yeoh Erik commented,

Community comment Q&A - Tickets and email

Hi Blanca
We use the Create Ticket API https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket

After a ticket is created, an email is sent to the customer, in that email, the extra spaces were removed.

View comment · Posted Apr 12, 2023 · Yeoh Erik

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Yeoh Erik created a post,

Post Q&A - Tickets and email

In the emails we send out using zendesk, we have content that require us to maintain the extra spaces between words.

e.g. "A B   C"

(3 spaces between B and C)

However, the content appears as "A B C" with 2 spaces between B and C removed.

How can we maintain the spaces?

I have tried using css "white-space:pre" and replacing spaces to   but they get rendered as text.

Posted Mar 28, 2023 · Yeoh Erik

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