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John Wells

Joined Sep 07, 2023

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Last activity Jan 11, 2024

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John Wells commented,

Community comment Discussion - Tips and best practices from the community

Is there a way to use the Field 'Value' instead of the Field 'Tag' when sending a message to slack?
Using the tag isn't very readable.

When I go into custom fields for tickets, users, org, etc. there's two columns "Value" and "Tag" 

I am currently using items such as Value:{{ticket.ticket_field_1231232113}} but that displays the tag not the value.

View comment · Posted Nov 27, 2023 · John Wells

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