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Zdrake314
Joined Mar 30, 2023
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Last activity Mar 30, 2023
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Latest activity by Zdrake314
Zdrake314 created a post,
Post Q&A - Tickets and email
We have a custom field in our Zendesk instance called Salesforce Priority. It's a drop-down with values 1, 2, 3, etc. And sometimes this field is not assigned a value.
When looking at a view that sorts on this field, NO VALUE is sorted as the highest possible value, above 1. I'd like it to be the lowest possible value. I don't know how to get "NO VALUE" onto the sort list. Entering "-" doesn't work, even though "-" is how "NO VALUE" appears in the interface.
Posted Mar 30, 2023 · Zdrake314
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