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Martina Moring's Avatar

Martina Moring

Joined Jul 25, 2023

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Last activity Sep 24, 2024

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ACTIVITY OVERVIEW

Latest activity by Martina Moring

Martina Moring commented,

CommentMeasuring success

Is there a way to change what happens when the customer clicks “Good, I'm satisfied”? Instead of being sent to add a message on the ticket rating, we want to redirect them to write a review about our app. Would that be possible?
Thanks!

View comment · Posted Sep 24, 2024 · Martina Moring

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Martina Moring commented,

Community comment Feedback - Help Center (Guide)

Wow, over 8 years of asking for this feature, and it still hasn't been delivered (nor something similar/alernative that would tackle the issue of having to duplicate everything manually). Makes me wonder if asking for a feature is relevant at all.
Especially when it's something as simple as duplicating an article, every other knowledge base competitor has it.

View comment · Edited Jul 25, 2023 · Martina Moring

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