Mike Dixon

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Recent activity by Mike Dixon Recent activity Votes
  • 8x8 app not working

    Anybody have problems/find solutions on getting this app to work correctly?  All it will let me do now is dial out, no inbound calls are received - I'm not getting screen pop (set to "Ringing"), no...

  • Editing Customer/User Profile view/snapshot

    Had a little trouble with the subject, but pic is included..  Can we edit the circled columns in the user profile "view"?  I know how to set up a custom ticket view, but I'd like to edit this page...

  • Using Icons/Images for Section Titles in the Help Center


    I've seen the tutorials on using images for category titles/navigation in the help center, but I'd like to extend it to section  category pages if possible.  The problem is that I have two differen...