Rick Marx
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Total activity49
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Last activity
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Activity overview
Latest activity by Rick Marx-
Rick Marx commented,
Hey Rob Stack Thanks a lot for the article, I used the Ordered Set on a report on Full Resolution Times but created some custom brackets before. I might be doing something wrong though, the report ...
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Rick Marx commented,
I'm trying to contact Zendesk support, however, after the initial follow-up from one of your agents, who didn't resolve the issue, but simply believed so and instantly closed the ticket, I am unabl...
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Rick Marx commented,
Would it be possible to get global filters in the beta dashboard? For example, we have dashboards that have both widgets from the ticketing and the SLA dataset on them. We have data restrictions in...
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Rick Marx commented,
+1 I am currently reworking dashboards for a company, and their reports are somewhat messy with long names for the datasets. They chose the same starting title, so I am unable to differentiate the ...
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Rick Marx commented,
Can confirm the answer from Tommy works, thanks!
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Rick Marx commented,
Another +1 It is pretty standard to at least have the option these days, and with multiple reports needing comparison at times, this would save a lot of time.