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Sarah Mills

Joined May 30, 2024

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Last activity May 30, 2024

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Latest activity by Sarah Mills

Sarah Mills commented,

CommentBusiness rules

Hi, 
I am trying to set up a ‘reminder’ to assignees when a ticket is open greater than X time. 
I am not able to as I receive a message: An automation that runs multiple times per ticket is not allowed. 
Is there a more suitable approach? 

View comment · Posted May 30, 2024 · Sarah Mills

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