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Sarah Mills
Joined May 30, 2024
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Last activity May 30, 2024
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Latest activity by Sarah Mills
Sarah Mills commented,
CommentBusiness rules
Hi,
I am trying to set up a ‘reminder’ to assignees when a ticket is open greater than X time.
I am not able to as I receive a message: An automation that runs multiple times per ticket is not allowed.
Is there a more suitable approach?
View comment · Posted May 30, 2024 · Sarah Mills
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