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Nathalia Decker

Joined Jul 13, 2023

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Last activity Oct 12, 2023

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ACTIVITY OVERVIEW

Latest activity by Nathalia Decker

Nathalia Decker created a post,

Post Q&A - Tickets and email

I would like to report on Ticket offers, but some tickets display this message: No tickets in this view. Help. I would like to know the reason for this message and how I can access the content of this message.

Posted Oct 05, 2023 · Nathalia Decker

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Nathalia Decker commented,

Community comment Q&A - AI and automation

Noly, thank you for your quick response and response.
But I need to know if the plan I have today is possible to add Automations to tickets. Please see the images to help me. I am extremely grateful!!

I get to this part, it doesn't have a button to create the rule.

View comment · Posted Jul 14, 2023 · Nathalia Decker

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Nathalia Decker created a post,

Post Q&A - AI and automation

Good afternoon, I would like to know which version I can perform automation for pending cases to close after a deadline. I would also like to know where to identify which version I am using. Thanks in advance.

Posted Jul 13, 2023 · Nathalia Decker

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