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Kiki Novitasari

Joined Apr 04, 2023

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Last activity Apr 04, 2023

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Kiki Novitasari commented,

CommentSetting up Zendesk Guide

Hi,

I have a client that uses our app to send emails to recipient.

Every email sent will go to zendesk too.

But, lately these emails have been caught in spam by Zendesk.

Even though it has been marked as not spam on Zendesk, every email sent will go to the spam section on Zendesk.

Can the Zendesk filter mark if each email sent from our application is not spam?

Thank you.

View comment · Posted Apr 04, 2023 · Kiki Novitasari

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